Frequently Asked Questions
How can I get the wholesale lists of Chinese loose tea & tea set?
You can download wholesale lists at our official website. We usually upgrade the wholesale list once in a year, and the teas and tea set products in the wholesale lists are not changed so often. we often add new tea varieties or tea-set categories. Because our clients purchase tea & tea set for business, we should keep the wholesale lists consistent and sustainable.
There are a lot of items at your website, Are all goods available for order?
Yes, all are available. Sometimes, very few goods are sold out in the moment. we would tell you when you place orders.
Do you have organic certificate or FDA certificate for USA or EU market?
No. We can not provide any certificate about the teas and tea set in our wholesale lists.
Chinese teas are not prodcuts made in morden high-teachnology factories. China is the homeland of tea which has several thousand years history. Chinese teas are nature and green products from the begining, because there were no chemical and pesticides in the ancient.
In Chinese tea markets, we do not use so-called "organic tea" concept, and Chinese tea lovers prefer drinking "handmade tea" that professional tea masters make teas using traditional tea plantting and producing method. Or prefer buying expensive "wild tea" which tea farmers picking leaves of wild-growing tea trees in high mountain.
Organic certificate is not needed in Chinese wholesale market. Organic certificate would be necessary for exporting tea with large quantities, or cheap tea which are sold in supermarket as a normal food. As a wholesaler, we usually provide high-grade and premium tea for tea lovers who enjoy tea to seek for wonderful spirit and taste experience.
We are a small family-owned wholesaler, and not a trading company. if you need cetificated teas, please contact trading companies.
Can you provice tea samples before wholesale orders?
You can choose tea samples at Tea-Tasting Sample
Can you delivery tea to my country? can you help me to clear custom?
We have delivered tea parcels to our clients in more than 20 countries. Most of our clients are EU countries and USA. We can provide invoice to help our clients to clear custom.
What MOQ do you have ?
MOQ is one unit of its wholesale price.
How to place an order?
Choose products and order quantity.
Pay the fund including shipping cost at the website (total ordered weight <= 9KG)
Pay the fund of your ordered products (total weight more than 9KG)
Contact us and get the shipping cost quotation.
We would send the quotation after you placing an order at our website, when you do not pay the shipping cost.)
Download wholesale lists or catalogue at our webistes
Choose tea & tea set products in the wholesale list.
Send product No, order quantity,and your address with email.
We would reply you within 24 hours, and provide the quotation including shipping service options and cost.
How long is the delivery time?
After receiving the fund, we would send the parcels to you within 3-5 working day. the shipping agent stop working in Sat and Sun.
Can you provide OEM service?
We can provide service according to your requirement as we can. not all goods can be customer-made.
What is your payment method?
We can receive the fund using paypal and bank service.
Can you delivery parcels to my shipping agent in China?
We provide free shipping service for our clients in China.
Can I return my ordered goods, If I do not like them?
Yes, you can send back to us within 30 days after you receive the parcel. But you would afford the shipping charge of return.
Can I visit your wholesale shop and tea farm?
Of course ! Actually, a lot of clients come to China and visit our shop.
How do I track my ordered parcel shipping?
How much is the custom or duty charge with my ordered parcel?
What is Chinese loose grades?
Chinese teas are usually numbered, first being the highest grade and down from there. There's no set stopping point, but generally 7 or 9 is what most people deal with. Again, this is specific to the leaf style and shape and how perfectly that was executed in production.